Privacy Policy

Last updated: October 2026

At NEAT HOME SERVICES LTD, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following personal information:

  • Name and contact details (phone number, email address)
  • Address and property details for service delivery
  • Payment information (processed securely)
  • Communication records between you and our team

2. How We Use Your Information

We use your personal information to:

  • Schedule and deliver our cleaning services
  • Communicate with you about bookings and updates
  • Process payments securely
  • Improve our services and customer experience

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers solely to operate our business, under strict confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise your rights, please contact us:

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.